سياسة الاستبدال والاسترجاع

Return and exchange policy We always care about your satisfaction and providing the best shopping experience, so we offer you an easy and clear return and exchange policy: First: Return requests are accepted within 3 days of receiving the order in case of any defect or malfunction in the product, and the return is free of charge. If there is no defect or malfunction, and the product is unused and not opened or tampered with: The customer bears a return fee of 15 riyals. And also bears a shipping fee of 15 riyals. Second: Exchange Only if the product is unopened, unused, and not tampered with. The customer bears the cost of returning the product + the cost of shipping the replacement product. NOUVONA Khozama Al-Inaqa Trading Company Limited Liability Company Commercial Registration Number: 7042502463 Kingdom of Saudi Arabia